Plans & Licensing

TameFlare uses a tiered licensing model. Every installation starts on the Starter tier — free, no license key required. Paid tiers unlock higher limits and additional features.

Tiers

| | Starter | Pro | Team | Enterprise | |---|---|---|---|---| | Price | Free | $20/mo | $49/mo | Custom | | Agents | 3 | 10 | Unlimited | Unlimited | | Actions/mo | 1,000 | 10,000 | 50,000 | Unlimited | | Audit retention | 30 days | 30 days | 1 year | Unlimited |

Features by Tier

Starter (Free)

  • Full policy engine (14 operators, nested conditions)
  • ES256 decision tokens
  • Dashboard approvals
  • GitHub connector
  • Webhook connector (any HTTP API)
  • Slack approval workflow
  • Encryption at rest (AES-256-GCM)
  • 30-day audit retention
  • CLI + Node.js / Python SDKs
  • Community support (GitHub)

Pro ($20/mo)

Everything in Starter, plus:

  • Prometheus metrics — GET /api/metrics
  • Webhook callbacks — fire-and-forget on decisions
  • 10 agents, 10,000 actions/month
  • Email support (48h response)

Team ($49/mo)

Everything in Pro, plus:

  • Unlimited agents
  • Batch API — up to 20 actions per request
  • Config export/import — backup and restore policies + agents
  • 1-year audit retention
  • Priority email support (4h response)

Enterprise (Custom)

Everything in Team, plus:

  • Unlimited actions
  • SSO / SAML
  • Dedicated support engineer
  • On-premise deployment
  • Custom SLAs
  • Compliance documentation

License Keys

License keys are signed JWTs with the prefix tf_lic_. They encode your tier, limits, and feature flags.

Activation

Option 1: Environment variable

Set TF_LICENSE_KEY in your environment:

TF_LICENSE_KEY=tf_lic_eyJhbGciOiJIUzI1NiIs...

Option 2: Dashboard

Navigate to /activate and paste your license key.

Option 3: CLI

tf license activate tf_lic_eyJhbGciOiJIUzI1NiIs...

Checking Status

# CLI
tf license status
tf license usage
 
# API
GET /api/license/activate

Usage Tracking

Usage is tracked per organization per calendar month:

  • Actions: Incremented after each successful action request. Batch requests count each action individually.
  • Agents: Counted from active agents at check time.

When you reach a limit, the API returns 402 Payment Required with your current usage and a link to upgrade. Existing actions and policies continue to work.

Feature Gating

Features not included in your tier return 403 Forbidden with the required tier name. The dashboard shows a locked overlay on gated sections with an upgrade link.

Self-Hosting

All tiers support self-hosting. Your data stays on your infrastructure. License keys are verified offline — no phone-home or internet connection required for validation.

Environment Variables

| Variable | Required | Description | |---|---|---| | TF_LICENSE_KEY | No | License key JWT. Omit for Starter tier. | | TF_LICENSE_SECRET | No | HMAC secret for JWT verification. Change in production. |

FAQ

What happens when my license expires? Your instance falls back to Starter tier limits. Existing data is preserved.

Can I upgrade mid-month? Yes. Activate a new license key and limits take effect immediately. Usage counters are not reset.

Do I need internet access for license validation? No. License keys are verified locally using HMAC-SHA256. No external calls are made.

How do I get a license key? Contact us at info@tameflare.com or visit the pricing page.

Do I need a separate license per environment? Yes. Each TameFlare instance requires its own license key. If you run separate instances for dev, staging, and production, each needs a license. For development and testing, use the free Starter tier — it has all features with lower limits. Only production instances typically need paid tiers.

What happens if I downgrade from Team to Pro? Your instance immediately applies Pro tier limits. Here's what changes:

| Resource | Team limit | Pro limit | What happens to excess | |---|---|---|---| | Agents | Unlimited | 10 | Agents beyond 10 are suspended (not deleted). Reactivate by upgrading or removing other agents. | | Actions/mo | 50,000 | 10,000 | New actions are rejected with 402 once the 10,000 limit is reached. | | Audit retention | 1 year | 30 days | Events older than 30 days are purged on the next cleanup run. Export before downgrading if you need them. | | Config export/import | Yes | No | Feature becomes unavailable. Existing exported files still work — you just can't create new exports. |

Warning
Before downgrading, export your audit log and configuration. Audit events beyond the new retention limit will be permanently deleted on the next cleanup run.

How do I purchase a license? Email info@tameflare.com with your desired tier and number of instances. You'll receive a license key within 24 hours. For Enterprise, we'll schedule a call to discuss your requirements.

There is no self-serve checkout yet. We process purchases manually to ensure proper onboarding. Self-serve is planned — track progress on our GitHub.

What payment methods do you accept?

| Method | Pro | Team | Enterprise | |---|---|---|---| | Credit card (Stripe) | Yes | Yes | Yes | | Invoice (NET 30) | No | Yes | Yes | | Annual prepay (wire transfer) | No | No | Yes |

Is there a refund policy? Yes. We offer a 30-day money-back guarantee on all paid tiers. If TameFlare doesn't meet your needs within the first 30 days, email info@tameflare.com for a full refund. No questions asked.

After 30 days, refunds are handled on a case-by-case basis.

Is annual pricing available? Annual pricing is coming soon. Currently, all paid tiers are billed monthly. When annual pricing launches, expect a ~20% discount (2 months free). Subscribe to our changelog or GitHub releases to be notified.

What happens when I hit my action limit? TameFlare uses a hard block at the action limit. When you reach your monthly action quota:

  • New action requests return 402 Payment Required with your current usage and limit
  • The response includes a link to upgrade
  • Existing allowed actions, policies, and agents continue to work normally
  • The counter resets on the 1st of each month (UTC)

There is no soft limit, grace period, or overage billing. If you're close to your limit, the dashboard overview shows a usage bar with a warning at 80%.

How do I contact Enterprise sales? Email enterprise@tameflare.com or visit the pricing page and click "Contact Sales". Enterprise includes:

  • Dedicated Slack channel with the engineering team
  • Custom SLAs (response time, uptime guarantees)
  • Professional services (custom connectors, policy migration, training)
  • On-premise deployment support
  • Volume licensing for multiple instances